What's the difference between a credit-based insurance score and a FICO credit score and how does it affect my policy? What does my FICO credit score have to do with my insurance?
They predict different things. Credit scores measure creditworthiness, while insurance scores measure the likelihood of insurance risk.​
I’m a PEMCO customer. Will having a freeze on my credit file affect my insurance premiums?
No, putting a lock or a freeze on your credit file won’t impact your insurance premiums when you renew your policy. Because we have an existing business relationship with you, we can still get the infomation we need to provide you with the most accurate rate.​
What if there's an error on my credit report?
Under the Fair Credit Reporting Act, you have the right to dispute the accuracy or completeness of your report. You'll need a copy of your report and a confirmation code that comes with it before Equifax can talk with you in any detail about your report. If Equifax changes your report, it will send you a confirmation notice. Once you receive that confirmation, please call PEMCO Customer Service at 1-800-467-3626, and we'll then reorder your insurance score. If the new score results in a lower rate, we'll change it retroactive to the beginning of your current policy term. ​
How can I get a copy of my credit report?
You can order your annual free credit report from the three credit reporting companies at the same time through a central website at http://annualcreditreport.com, or by calling toll free 1-877-322-8228, or by mailing a request via U.S. Postal Service to: Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281. ​