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1‑800‑GO‑PEMCO (1‑800‑467‑3626)
Customer service representatives are available weekdays, 7 a.m. to 6 p.m., and Saturdays, 8:30 a.m. to 5:00 p.m.
For general inquiries, send us an email using our secure online form.
Report a claim 24 hours a day, 7 days a week.
206-268-2735 for Customer Service 206-268-2715 for Claims
Dial 711 or 1‑800‑833‑6384
This service allows hearing callers to communicate with TTY users and vice-versa through specially trained operators. The operator will dial the requested number and relay the conversation between two callers. All calls are strictly confidential.
PEMCO Mutual Insurance Company PO Box 778 Seattle, WA 98111-0778
19020 33rd Avenue West, Suite 680 Lynnwood, WA 98036 425-712-7700 phone 1-800-467-3626 toll free Walk-in Hours 8:30am – 5pm
1300 Dexter Avenue N. Seattle, WA 98109-3571 206-628-4000 phone 1-800-467-3626 toll free Walk-in Hours 8:30am – 5pm
16201 E Indiana Ave, Suite 4000 Spokane Valley, WA 99216 509-323-8901 phone 1-800-467-3626toll free 509-323-8951 fax Walk-in Hours 8:30am – 5pm
Corporate vendors Claims vendors
For Mortgage companies requesting an insurance binder, we have some options.