Phone numbers, fax numbers, email, mailing address, office locations, vendor inquiries

Call us

1‑800‑GO‑PEMCO (1‑800‑467‑3626)

Call us to report a claim, add a vehicle to your policy, tell us you've moved, ask about your bill ... anything.

Email us

For general inquiries, send us an email using our secure online form.

PEMCO customers who have an online account can sign in to request a policy change. If you don’t have an online account, register now.

Fax us

206-268-2735 for Customer Service
206-268-2715 for Claims

Washington relay for the hearing impaired:

Dial 711 or 1‑800‑833‑6384

This service allows hearing callers to communicate with TTY users and vice-versa through specially trained operators. The operator will dial the requested number and relay the conversation between two callers. All calls are strictly confidential.

Mail correspondence to:

PEMCO Insurance Company
PO Box 778
Seattle, WA 98111-0778

We'd love to hear from you!
We'll wrangle those unknowns, tame any troubles, and provide easy-to-understand answers.

Visit us

Lynnwood office — Claims & Sales

19020 33rd Avenue West, Suite 680
Lynnwood, WA 98036
425-712-7700 phone
1-800-467-3626 toll free

Seattle headquarters — Sales

325 Eastlake Avenue East
Seattle, WA 98109-5466
206-628-4000 phone
1-800-467-3626 toll free

Spokane office — Sales

1500 West Fourth Avenue, Suite 100
Spokane, WA 99201-7256
509-323-8901 phone
1-800-467-3626 toll free
509-323-8951 fax

Corporate Vendor Information

Get in touch to learn how we can work together.

Claims Vendor Information

For claims vendors, get in touch to learn how we can work together.

Mortgage Binder Requests

For Mortgage companies requesting an insurance binder, we have some options.