datetime;#2020-03-05 11:25:00 datetime;#2020-04-15 00:00:00
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PEMCO customers, we're here to helpclose

We hope you and your family are staying safe and healthy. If you need help with claims or customer service, or are experiencing financial difficulties and need to discuss billing options, please get in touch with our agents. You can log in to your pemco.com account and chat with us, or call us at 1-800-GO-PEMCO (1-800-467-3626).

 

NOTICE for our Washington Auto Insurance policyholders

As part of our COVID-19 response, PEMCO has added an endorsement to Washington Auto policies that temporarily modifies the delivery exclusion found throughout the policy. There is now temporary coverage for drivers who use their personal cars to deliver property for compensation (like restaurant takeout, groceries, prescriptions and packages). Details here.



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Online Account

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Email

For general inquiries, send us an email using our secure online form.

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Call

Customer service representatives are available weekdays, 7 a.m. to 6 p.m., and Saturdays, 8:30 a.m. to 5:00 p.m.

1‑800‑467‑3626

Fax

206-268-2735 for Customer Service
206-268-6512 for Claims

Mail correspondence

PEMCO Mutual Insurance Company
PO Box 778
Seattle, WA 98111-0778

Seattle headquarters

1300 Dexter Avenue N.
Seattle, WA 98109-3571

206-628-4000 phone
1-800-467-3626 toll free

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Lynnwood

19020 33rd Avenue West, Suite 680
Lynnwood, WA 98036

425-712-7700 phone
1-800-467-3626 toll free

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Spokane

16201 E Indiana Ave, Suite 4000
Spokane Valley, WA 99216

509-323-8901 phone
1-800-467-3626 toll free
509-323-8951 fax

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