Service    Mobile App FAQ

PEMCO Mobile App faqs
How do I get the PEMCO app for my smartphone?

​Get the free Go PEMCO app from the Apple App Store​ or Google Play​. To sign in on the app, use the same email and password that you use for your online account. 

Apple products
The Go PEMCO iPhone app is designed for iPhone and iPod touch, but also works on iPads. The device must have at least iOS 7 or later. 

Android products
The Go PEMCO Android app is designed for phones but will also work on a tablet. The device must have at least Ice Cream Sandwich 4.0.1 (Android API 14) or later. 
What can customers do with the Go PEMCO app?

You can: 

  • access your auto ID cards 
  • access your policy, coverages and discounts 
  • make changes to your insurance policies 
  • view policy documents and bills 
  • pay your PEMCO bill 
  • find local repair shops ​
  • and more
How do I protect my information in the app?
To best protect your data, you should enable password protection for your device. For additional protection, you can choose not to save your PEMCO online account password when signing in to the app. Any credit card or bank information that you choose to save on your device to make payments on your policies will be encrypted.​
Who do I call if I have questions about the app?
Call us at 1-800-467-3626. Our Customer Service Representatives are available weekdays from 7:00 a.m. - 6:00 p.m. and Saturdays from 8:30 a.m. - 5:00 p.m.​