NW Poll

Holiday Package Theft

Wednesday, December 11, 2019by  PEMCO Insurance

According to the 2019 PEMCO Insurance NW Poll, shoppers are being more proactive this year than last, when it comes to ensuring their online orders get delivered successfully to their doorsteps. How about you? What steps, if any, do you take to discourage package thieves from swiping boxes off your front porch?

Do you, or do other members of your household, order things online and have them delivered to your home or work?

Washington (Unwghted)Seattle Metro
578578All
7377Yes, we usually have them delivered to our home
1514Yes, we usually have them delivered to our work or to some place other than home
86No, we never order things and have them delivered
43Don’t know

Do you, or do other members of your household, order things online and have them delivered to your home or work?

June 2018 Weighted Total Northwest
1200All
85Yes, we usually have them delivered to our home
10Yes, we usually have them delivered to our work or to some place other than home
3No, we never order things and have them delivered
2Don’t know

Regardless of where your packages are delivered, how often (if at all) have you (or has someone in your household) had any of your packages stolen?

June 2018 Weighted Total Northwest
1139Those who order online
8Package theft happens often
12Package theft happens sometimes
28Package theft happens rarely, but it does happen
49Package theft never happens
3Don’t know

Regardless of where your packages are delivered, how often (if at all) have you (or has someone in your household) had any of your packages stolen?

Washington (Unwghted)Seattle Metro
OwnRentOwnRent
8788Package theft happens often
9101110Package theft happens sometimes
23332436Package theft happens rarely, but it does happen
58495444Package theft never happens
2132Don’t know

Which, if any, of these things has your household done to guard against the theft of your packages?

Washington (Unwghted)Seattle Metro
507525Order packages
5354Closely track my deliveries and watch for alerts
3842Made sure someone is home to accept the package
2221Installed security technology such as a video camera, Package Guard or Ring Doorbell systems
1513Nothing
1514Allocate a space or container for packages that is hidden or hard to see
1111Designate a different shipping address other than your home, like your work or a neighbor’s house
97Sign up for safe delivery service, like that offered by Amazon
35Other
11Don’t know

Which, if any, of these things has your household done to guard against the theft of your packages?

June 2018 Weighted Total Northwest
1139Those who order online
N/AClosely track my deliveries and watch for alerts
38Made sure someone is home to accept the package
18Installed security technology such as a video camera, Package Guard or Ring Doorbell systems
28Nothing
15Allocate a space or container for packages that is hidden or hard to see
14Designate a different shipping address other than your home, like your work or a neighbor’s house
12Sign up for safe delivery service, like that offered by Amazon
7Other
2Don’t know

Which, if any, of these things has your household done to guard against the theft of your packages?

June 2018 Weighted Total Northwest
35 +35 +
626808Those who order online
57N/AClosely track my deliveries and watch for alerts
3839Made sure someone is home to accept the package
1816Installed security technology such as a video camera, Package Guard or Ring Doorbell systems
1831Nothing
1214Allocate a space or container for packages that is hidden or hard to see
1213Designate a different shipping address other than your home, like your work or a neighbor’s house
58Sign up for safe delivery service, like that offered by Amazon
38Other
01Don’t know

About the PEMCO Insurance Northwest Poll

PEMCO Insurance commissioned this independent survey, conducted by FBK Research of Seattle, that asked Washington and Oregon residents questions about driving habits and attitudes toward current Northwest issues. The sample size, 578 respondents in Washington and 427 in Oregon, yields an accuracy of +/- 4.2 and 4.8% respectively at the 95% confidence level. In other words, if this study were conducted 100 times, in 95 instances the data will not vary by more than the associated error range.

Supplemental interviews were conducted with people living in the Seattle metro area, including King, Snohomish and Pierce counties, and those in the Portland metro area, including Clackamas, Marion, Multnomah and Washington counties. The sample size, 578 respondents in the Seattle area and 509 in the Portland area, yields an accuracy of +/- 4.2% and +/- 4.4% respectively at the 95% confidence level.

About PEMCO Insurance

PEMCO Insurance is the Defender of Your Northwest, providing auto, home, renters and boat coverage. We are consistently recognized for outstanding service, employee expertise and social impact. Our Mutual Good programs raise the achievement levels for youth in education; build stronger, greener environments; and increase safety at home, on the road and at play. Our mission: Free our communities to worry less and live more. 

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