NW Poll

E-Scooters

Wednesday, February 12, 2020by  PEMCO Insurance

According to the 2020 PEMCO Insurance NW Poll, 47% of Northwest residents believe e-scooters are a practical way for people to get around urban settings more quickly and efficiently. Half of Northwest residents (50%) also view these two-wheeled vehicles as at least somewhat safe to ride, while 49% say they are at least somewhat safe to be around. How about you? How do you feel about e-scooters?

Some communities in the Northwest have introduced, or are considering introducing, programs for sharing these electric scooters (much like the shared bicycle programs). Before now, were you aware that such programs have been considered and, in some cases, implemented in Northwest communities?

Weighted TotalWashington (Unwghted)Seattle Metro
1005578578All
687075Yes
252319No
776Don’t know

Have you ever used a shared e-scooter before, either in your own city or somewhere you were visiting?

Weighted TotalWashington (Unwghted)Seattle Metro
1005578578All
161814Yes
525261Aware, non-users
252319Not aware, non-users
776Don’t know

Have you ever used a shared e-scooter before, either in your own city or somewhere you were visiting?

Oregon
Weighted TotalMF
1005257170All
16175Yes
525647Aware, non-users
252141Not aware, non-users
767Don’t know

Have you ever used a shared e-scooter before, either in your own city or somewhere you were visiting?

Oregon
Weighted Total< 5555+
1005263164All
16182Yes
524664Aware, non-users
252929Not aware, non-users
775Don’t know

When you think about shared e-scooter programs, do you think of them more as an effective transportation resource, or more as a resource for playing and having fun?

Weighted TotalWashington (Unwghted)Seattle Metro
1005578578All
293031Effective transportation resource
555555Resource for playing and having fun
161514Don’t know

When you think about shared e-scooter programs, do you think of them more as an effective transportation resource, or more as a resource for playing and having fun?

Oregon
Weighted TotalMF
1005257170All
293223Effective transportation resource
555558Resource for playing and having fun
161319Don’t know

In general, when you think about shared e-scooter programs and their impact on pedestrians, cyclists and drivers, are you more likely to view the shared e-scooter programs as:

Weighted TotalWashington (Unwghted)Seattle Metro
1005578578All
474748An effective resource—helping people get around urban settings faster and more efficiently
393939A nuisance—getting in the way and making it more difficult to get around in urban settings
141413Don’t know

In general, when you think about shared e-scooter programs and their impact on pedestrians, cyclists and drivers, are you more likely to view the shared e-scooter programs as:

Oregon
Weighted Total< 5555+
1005263164All
475237An effective resource—helping people get around urban settings faster and more efficiently
393345A nuisance—getting in the way and making it more difficult to get around in urban settings
141518Don’t know

In general, when you think about shared e-scooter programs and their impact on pedestrians, cyclists and drivers, are you more likely to view the shared e-scooter programs as:

Weighted TotalWashington (Unwghted)Seattle Metro
1005578578All
444Extremely safe for riders
101111Very safe
363736Somewhat safe
312932Not too safe
111212Not at all safe
875Don’t know

When you think about the safety of those who ride e-scooters, do you think e-scooters are:

Oregon
Weighted Total< 5555+
1005263164All
451Extremely safe for riders
1099Very safe
364030Somewhat safe
312941Not too safe
112012Not at all safe
877Don’t know

And, when you think about the safety of other pedestrians, cyclists and drivers when e-scooter riders are nearby, do you think e-scooters are:

Weighted TotalWashington (Unwghted)Seattle Metro
1005578578All
566Extremely safe for others
12129Very safe
323234Somewhat safe
302931Not too safe
141516Not at all safe
764Don’t know

And, when you think about the safety of other pedestrians, cyclists and drivers when e-scooter riders are nearby, do you think e-scooters are::

Oregon
Weighted Total< 5555+
1005263164All
581Extremely safe for others
121011Very safe
323825Somewhat safe
302741Not too safe
141115Not at all safe
767Don’t know

Users of e-scooter and bike share programs are typically responsible for leaving their e-scooter or bike in an appropriate place when they are finished using it. In general, how well do you think users of these shared e-scooter and/or bike programs do at leaving equipment in appropriate places?

Weighted TotalWashington (Unwghted)Seattle Metro
1005578578All
997They do a great job
201917They do a good job
323235They do a fair job
232630They do a poor job
161411Don’t know

And, when you think about the safety of other pedestrians, cyclists and drivers when e-scooter riders are nearby, do you think e-scooters are::

Oregon
Weighted Total< 5555+
1005263164All
9105They do a great job
202315They do a good job
323133They do a fair job
231721They do a poor job
161926Don’t know

About the PEMCO Insurance Northwest Poll

PEMCO Insurance commissioned this independent survey, conducted by FBK Research of Seattle, that asked Washington and Oregon residents questions about driving habits and attitudes toward current Northwest issues. The sample size, 578 respondents in Washington and 427 in Oregon, yields an accuracy of +/- 4.2 and 4.8% respectively at the 95% confidence level. In other words, if this study were conducted 100 times, in 95 instances the data will not vary by more than the associated error range.

Supplemental interviews were conducted with people living in the Seattle metro area, including King, Snohomish and Pierce counties, and those in the Portland metro area, including Clackamas, Marion, Multnomah and Washington counties. The sample size, 578 respondents in the Seattle area and 509 in the Portland area, yields an accuracy of +/- 4.2% and +/- 4.4% respectively at the 95% confidence level.

About PEMCO Insurance

PEMCO Insurance is the Defender of Your Northwest, providing auto, home, renters and boat coverage. We are consistently recognized for outstanding service, employee expertise and social impact. Our Mutual Good programs raise the achievement levels for youth in education; build stronger, greener environments; and increase safety at home, on the road and at play. Our mission: Free our communities to worry less and live more. 

Read more about e-scooters


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Comments on this post

personKevin 03/07/2020 08:18 AM
First, thank you Pemco for conducting this poll.
Second, I live in-city Seattle, work in the downtown, and am in the 55 plus age group.
Third, I commute daily by bicycle and light rail to work.

Yes, it is clear that dockless bike share and dockless scooter share use are very different by generation.
My biggest criticism is the behavior of younger generation users/riders when riding bikes (and likely scooters). Many younger bike users do not obey traffic laws by running through stop signs, riding at relatively high speeds (greater than 5-10 mph) on sidewalks, and rarely using bicycle helmets. This last item is not solely due to users, it is the lack of enforcement by the city of Seattle both by forcing bikeshare companies to provide helmets in some manner. A similar situation would be if car rental company rental cars did not include seatbelts and it was up to the renter to provide and use seat belts.
Now on to the storage problem. Again this is very much a user behavior issue. I have seen bicycles left in the middle of sidewalks, near or on ADA ramps, and then at light rail stations, bikes left blocking transit card stations. It is a total lack of concern for others and total lack of rules and enforcement by local governments. Imagine if rental car users parked cars wherever they felt like it, the cars/drivers would be ticketed.
So, aside of these observations I would like to pose to Pemco and other insurers the following question. If a random bike/scooter user left a bike/scooter on a sidewalk in front of a house, what is the responsibility of the homeowner? In Seattle almost all sidewalks are actually located within the public right of way and not owned by the adjacent property owner. However Washington state law allows local governments to determine their responsibilities (construction, short-term and long-term maintenance). In Seattle, the municipal code places construction, maintenance (including snow removal) on the adjacent property owner.
If a bike/scooter was left on the sidewalk in front of my house, should I move the bike/scooter to the street to limit my liability? Thinking that I would "park" the bike where a car normally would park.

In my view, this is a huge issue which the insurance industry should address.

A similar issue is the maintenance and repair of sidewalks. Again in Seattle sidewalks are within the public right of way, not owned by the homeowner but its responsibility. I walk my dogs in my neighborhood and there is are a huge amount of sidewalks which are cracked or heaved upward due to tree roots. I have tripped many times and luckily without serious injury.
Could the insurance industry team up with local governments to make sidewalk repair easier and lower cost? Consider that the replacement of a 10 foot long sidewalk section costs at least $1000 and this does not include city permits or permit fees.

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