What to do after the storm: fixing frozen pipes and other damage 

Frozen pipes:  

1. Check your water pressure. If your water is not flowing through faucets, or toilets are not flushing you may have frozen pipes. Not all frozen pipes burst – so you will want to identify if/what pipes are damaged. Look for bulging pipes, as water expands when it freezes.  
2. Turn the water off at the source if you suspect frozen pipes. Shutting off water from the tank will help you stop damage while you are assessing and mitigating known issues. 
3. Slowly thaw frozen pipes. Use a heat source safely to thaw any pipes (beware of electrical hazards). Safely capture any water that escapes, if possible, with a bucket and towels.  
4. Identify and repair any leaks if possible. For small leaks, at home repair kits can be a quick fix. 
5. Call the experts. If you have damage to flooring, walls, or personal belongings, assess the damage, and start drying out the area to mitigate long term damage. If you suspect a leak, but you cannot access it, call the experts to assess immediately – long term damage to leaks can be costly and dangerous.  
6. Contact your trusted PEMCO claims team for a guided experience through the process.  

Roof remedies: 

1. Check your roof and gutters. Once the storm has passed, ice has thawed and it’s safe – spot check your room to assess the damage.  
2. Inspect indoors. Sagging or drooping ceilings, leaks, sticky door jams or new wall cracking can be signs of a compromised roof.  
3. Fix what you can. Restore broken or lost shingles, repair and clean gutters and check for any potential leaks.  
4. Call a professional for large repairs. If winter storms have caused severe damage, and the integrity of your roof is compromised get it fixed immediately. Check indoors for signs of condensation or more significant leaks.  

Take preventative measures: 

1. Assess your electrical system. Space heaters take a lot of energy to run and can put a strain on your system. Make sure you are not using multiple devices on the same outlet.  
2. Upgrade your surge protectors. If your surge protectors are over two years old, or if you experienced any power surges your protectors will need to be replaced.  
3. Check for drafts. If your heater is working overtime to keep you warm this winter, check your door and window seals. Caulk any gaps now.  
4. Look out for other property damage. Driveways, walkways, and outdoor stairs can take a beating with elements- make any repairs to keep these safe for yourself and visitors. Check railings, fences, and gates- these are easily broken with wind or a rogue tree branch.  
5. Consider your family's needs. We are only mid-way through the winter season, restock your supplies before the next storm. Make repairs while you can. Be better prepared the next time around.