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PEMCO has streamlined its glass repair process to make it simple for you. All you need to do is to choose a glass shop (your choice), and that shop will take care of all the paperwork directly with PEMCO.
You don’t need pre-approval. No need to create a claim beforehand. The shop handles that for you!
If you’re a PEMCO customer, we recommend you choose a glass shop that’s certified by the National Glass Association. Examples: Speedy (1‑888‑892‑9859), Safelite (1‑877‑664‑8931), or Novus (1‑800‑776‑6887).
If you've already had your glass repaired and want reimbursement, please send an email to PEMCOCSDClaims@pemco.com. Include the following information:
We'll take care of the expense according to your coverage.
And remember, a simple glass-chip repair does not require a deductible. We encourage repair, which leaves the windshield (and its factory seal) intact, rather than glass replacement whenever possible.
If you have questions the glass shop can’t answer, please call us at